All systems are operational

Past Incidents

Thursday 12th September 2019

Storage Pool US Storage failure & packet loss update

We've completed most fo the procedures needed to return the service to normal operation. Uploading and storing facilities are now up and downloads will be enabled later today.

Wednesday 11th September 2019

No incidents reported

Tuesday 10th September 2019

No incidents reported

Monday 9th September 2019

Storage Pool US Severe packet loss (update)

Investigation of packet loss has been halted and shall continue after RAID rebuild process has completed.

Storage Pool US Partial storage array failure

About an hour ago alerts were fired for degraded state of the storage array. Upon investigation a single hard drive has been identified as failed and has been replaced. A RAID rebuild process has been started. We are now manually checking all other hard drives and have decided to temporarily disable the service to avoid additonal strain on the hard drives during the rebuild process.

There is no evidence of any data loss at the moment. There is no ETA on when services will be resumed. Please check this page for additional updates.

Storage Pool US Severe packet loss

We are monitoring a severe packet loss on the network which we are investigating. Updates will follow.

Sunday 8th September 2019

No incidents reported

Saturday 7th September 2019

No incidents reported

Friday 6th September 2019

No incidents reported